Turning Conflict into Connection in Clinic with Advanced Empathy Skills
It would be nice if client’s would always take our advice to improve their health. Unfortunately, there are many barriers to this and occasionally frustrations, disappointment or even anger arises within clinical consultations. This can lead to fear of complaints, loss of income poor health outcomes for both client and clinician. Thankfully, there are practical tools to help. Join Dr Tom Gedman, Functional Medicine GP and TEAM CBT Cognitive therapist for this 1 hour introduction to advanced empathy skills. By the end of this session, you will learn and practice a structured way to turn any negative emotion, micro or even large conflicts into an opportunity for deep connection to improve outcomes.
Learning outcomes
- How clinicians can become healers with empathic communication
- Common sources of conflict in clinical encounters
- The GOOD reasons NOT to learn empathy skills to improve connection
- The 5 secrets of effective communication framework to turn conflict into connection
- How to measure conflict and connection using feedback questionnaires
About Dr Tom Gedman
Dr Tom Gedman is a GP working within the NHS and private sector with a specialist interest in cognitive therapy, empathy in healthcare and functional medicine. He has taught widely on empathy, connection and conflict in clinical encounters and how to remedy this using T.E.A.M (Testing, Empathy, Assessment of Resistance, Methods) Cognitive Behavioural Therapy tools. He works with 2 leading functional longevity clinics in London but also within his own company, MindMove Health to deliver structured cognitive therapy protocols to improve mood issues, habits and addictions and relationships. His passion is in public health and he has developed and delivered his holistic, Lifestyle Medicine and Psychotherapy Group Program, the ‘Happy 100 Blueprint’ to NHS patients in Coventry with great results in the last year.
You can find further information about his work and philosophy on his LinkedIn Profile
CPD
1 hour (self directed)
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